Difference: MigrationO365_FAQ (5 vs. 6)

Revision 62016-03-18 - DaveCostello

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META TOPICPARENT name="Office365Email"

O365 Email Migration FAQ

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What happened to the attachment on an email I received to my O365 Inbox? Does O365 silently discard some types of file attachments?

Yes it does. Here is a link to a list of all the file extension types O365 will drop. https://support.office.com/en-us/article/Blocked-attachments-in-Outlook-3811cddc-17c3-4279-a30c-060ba0207372#__attachment_file_types

You will have better luck sharing a link to these types of files from DropBox or a similar service.

I was missing mail. Why was is it in a folder named Clutter? What is Clutter? How do I turn Clutter off? Clutter is an attempt by Microsoft to "learn" what messages in your inbox seem to be low priority. Similar to Gmail "categories", but implemented far worse, it attempts to remove low priority email from your inbox so that more important messages are easier to find in the primary inbox. In practice though if you have a high volume inbox it just makes two inboxes which is the opposite of efficient. Worse most people don't know this exists. Unfortunately this 'feature' is turned on by default. You will almost certainly want to turn it off. To turn it off: Gear->Options->Mail->Automatic Processing->Clutter then UNCHECK "Separate items identified as clutter".
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