O365 Email Migration FAQ

Office365Email

QUESTION ANSWER
When will my email be converted to O365? You will be notified several days in advance. It is expected most accounts will be converted by January 2016.
   
How do I access my O365 accounts? You can access the O365 environment through a web browser by connecting to http://owa.ur.rochester.edu. Login using your A/D (Active Directory) Credentials. These are often the same as your NetID credentials. If you're unsure of your A/D credentials, please visit http://myidentity.rochester.edu. You may also configure thunderbird, Apple Mail or other imap compatible applications to access the O365 environment. To configure your imap client please refer to the university documentation (see below).
   
Will my forwards be carried over? Forwards will not be automatically carried over to the new O365 environment. To set up forwarding in the O365 environment connect via webmail to O365, and select the "gear" button in the upper right corner, select "options". Under the account menu select "Forwarding". Select "start forwarding" and enter the address you wish mail to be forwarded to. You are only allowed to enter one address.
   
Where can I find documentation about how to use O365? The university provided documentation is available at http://tech.rochester.edu/services/office-365/.
   
Will I have access to my mail during the conversion?  
   
How long does he conversion process take? The length of the conversion process varies depending on how large the mail store for each individual user is. A smaller mail store will move much more quickly than a large store. The conversion will copy your inbox as well as any valid mbox file located in the mail folder of your home directory. Smaller mail stores will move in a matter of minutes - larger mail stores may take multiple days to move.
   
Can I forward my mail from O365 to the CS mail server? Following the conversion, do not configure O365 to forward your mail to the CS mail server (ie username@cs.rochester.edu). This will create a mail loop and your mail will not be delivered.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
-- Dave Costello - 2015-11-05
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Topic revision: r2 - 2015-11-06 - JamesRoche
 
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