u u: T1: okay um so this is a a rather complicated situation s: T2: okay u u: T3: there is an ice storm we have roads out at the elmwood bridge + + at thurston road at route three eighty three and brooks s s: T4: + mm hm + okay hold on can you give me the first uh outage u: T5: okay s so elmwood bridge + + s: T6: + + okay u u: T7: um thurston road s: T8: mm hm u u: T9: + three eighty + three at brooks s: T10: + okay + mm hm u u: T11: and four ninety at the inner ne loop s: T12: okay u u: T13: + okay + s s: T14: + hold on + and the last one was at the where on the loop u: T15: four ninety s: T16: okay okay + got you go + + ahead + u u: T17: + okay + + at + both the thurston road and the elmwood bridge locations + + um we're going to need digging s: T18: + mm hm + okay u u: T19: okay and we have major electric di lines down at three eighty three and brooks and route thirty one and three ninety and at route thirty one there's a line lying across the road s s: T20: okay so let me uh i missed some of your information u: T21: okay s s: T22: i have um roads out at elmwood bridge and they also need a a digging crew there u: T23: + yes + s s: T24: + right + um road out at thurston road they also need a digging crew there u: T25: yes s s: T26: okay and what are the other um did you have just beside road + outages + u u: T27: + okay + um three eighty three and brooks + is + a road out and an electric line down s: T28: + brooks mm hm + okay u u: T29: four ninety and and the inner loop is just the road out s: T30: okay u u: T31: and thirty one and three ninety is just an electric line down s: T32: okay u u: T33: we also have um two people in need of aid s: T34: okay u u: T35: there is a person on oxygen on at three eighty three just past two fifty two a s: T36: mm hm u u: T37: um they're going to need an emergency generator in the next three hours for to take care of the oxygen s: T38: okay u u: T39: and also o at main and east avenue + + um there is a person with pneumonia who needs to be taken to the hospital s: T40: + mm hm + okay u: T41: okay + so + + + s s: T42: + okay + + the only + thing i didn't get is wh in the need aid um where was the oxygen needed at u: T43: um three eighty three past two fifty two a s: T44: okay u u: T45: so that's that's near the three eighty three and brooks + location + s s: T46: + right + right and those are the only two needs you have as + far as aid goes + u: T47: + yes + s: T48: okay u: T49: yes s: T50: okay u u u: T51: okay so so first we need to do um the digging and the roads fixed at um at s oh sorry so first we're going to send a road crew to route four ninety and the loop from east and main sorry there also there um let me tell you about the road + crews + s: T52: + + okay u u: T53: there are two road crews one's at main and east + and one's + at the airport s: T54: + mm hm + okay u u: T55: um there are three electrical crews all a at route thirty three and thirty three a s s: T56: what was that you were u: T57: these are electrical + crews + s: T58: + electrical + crews okay u u: T59: um there's a generator + + at strong + + and an and a ambulance also at strong s: T60: + mm hm + + okay + okay u u: T61: and there's also one truck with digging with equipment for digging at the main r g and e plant s s: T62: okay so that's another road crew u u: T63: right + well if it's + yeah it's the the digging + people + s: T64: + okay + + okay + got you u u u: T65: okay so um let's send the digging truck to the elmwood bridge uh and get them started on that s: T66: mm hm u: T67: um s: T68: okay so okay u u u: T69: and we'll send the um + + send the uh road crew from from east and main to the four ninety and loop perso um location s: T70: + mm hm + u u: T71: so + that'll take that'll + take two hours s: T72: + okay right + u u: T73: the digging takes one hour s: T74: right u u u: T75: um and we'll send the um emergency generator to the the um three eighty three a and and + two + + fifty two a + s s: T76: + okay + + so the emergency + generator from strong you + want to send where + u u u: T77: + from strong yes + to um to the oxygen person s: T78: oxygen person okay u u u: T79: looks like they should be able to take um the five ninety to three eighty three and bypass all the + trouble + s: T80: + okay + u u: T81: so we can get them taken care of right away s: T82: okay u u: T83: okay so okay so now we have the the digging truck is being used on the elmwood bridge s: T84: right u u: T85: the um one of the road crews is at work at the the four ninety and + inner loop + location s: T86: + right + u u u: T87: um we'll send an electrical crew to route thirty one and and three ninety first they need to turn off the power s: T88: okay u u: T89: and that's going to take um an hour and a half wait that's going to take first first um twenty minutes to to turn it off and then an hour and a half to to fix the power line so that'll take about two hours s: T90: okay u u: T91: okay um let's see we have two remaining electrical crews and one remaining road crew that has not been + used yet + s s: T92: + right we still + have a road crew at the airport u u: T93: okay and the locations right now we have someone digging at elmwood s: T94: mm hm u u: T95: and we have um someo we have the uh the route four ninety is being being worked on the road is + being + fixed s: T96: + right + u: T97: + + um + so + s s s: T98: + right + + okay we have a line + down at um three thirty eight and brooks can we get + + a ro a electric crew out there u u: T99: + + the um the road has to be fixed + first + s: T100: + + + okay + u u u: T101: + so we'll + send a the crew from um from the airport see if they can get there s: T102: okay u u: T103: + three eighty three and brooks + s s: T104: + is there any way we can get the + ambulance to the medical problem at main and east avenue u u u: T105: um it looks like we're going to have to wait actually let's see the hospital's there um yeah it looks like we can take side roads and get there so we'll send the ambulance up to pick up the pneumonia person s: T106: okay u u u: T107: okay and simultaneously let's send the um the road crew to the the airport road crew to to three eighty three and brooks s: T108: okay u u: T109: so they'll they'll fix that so that will take um + + that'll take two hours s: T110: + + okay u u: T111: so let's see where we where we are right + now + s: T112: + + okay u u: T113: okay we've taken care of both of our medical emergencies is that correct s s: T114: um well yes we have an uh we have an emergency generator being sent from strong over to three eighty three past um two fifty two a and then we have the ambulance actually going to um main and east avenue for the p for the pneumonia u u: T115: okay excellent um we have both road crews d deployed one at the one from from downtown is is at the inner loop + and + the one from the airport is at brooks s: T116: + right + u u: T117: we have the digging crew at elmwood s: T118: mm hm u u: T119: and okay so we still n so we can send an uh electrical we have two more electrical crews right s: T120: + yes + u u: T121: + we've we've + sent one to thirty one and three ninety is that correct s: T122: yes indeed u u: T123: okay so the electrical crew there is going to take approximately two hours s s: T124: right yeah we s we still need to get a crew up to three thirty eight and brooks but uh you said there wasn't a passageway to get there u u u: T125: well we have to wait until + the + uh until the the road crew is done s: T126: + right + + right + u u: T127: + so + that it'll be two hours until that's available also the road crew is working a at four ninety and inne and the inner loop that'll take two + hours + s: T128: + right + u: T129: + and the + s s s: T130: + you think + it makes sense uh in the interim there to dispatch at least one electrical crew over to help the first one u u: T131: um i don't think it'll actually go any faster + + s: T132: + okay + u u u: T133: um okay after one hour's past we can send the digging truck to thurston road cause they'll be done at elmwood s: T134: + okay + u u u: T135: + a + and then after an additional hour um we can we can move both of our our two trucks to those two locations um thurston road we can send the um we can send the truck from three from um sorry hold on we can send the truck from the inner loop + + to um brooks i mea sorry from the inner loop to thurston road and from no sorry the inner loop to elmwood and from three eighty three to thurston s: T136: + mm hm + u u: T137: so those those'll be arriving two hours from now s s s: T138: okay wait a minute i misunderstood okay we're going to need to wait an hour then we can send the road crew that's at elmwood now + over + + to thurston + u u: T139: + right + + that's just a digging + crew s: T140: right u u: T141: so they they won't do the road work they're just doing the + digging + s s s: T142: + digging + okay then we also need to get a road crew in there right u: T143: right s: T144: right u: T145: and um s s: T146: okay so the two road crews we have are the one that's at brooks initially + + and um the one that's u u: T147: + right + at four ninety and the inner + loop + s: T148: + + right yep u u u: T149: so after they're done which will take about two hours + we'll send + the one from the inner loop to um elmwood and from + the one + from brooks to thurston s: T150: + mm hm + + okay + u u u: T151: meanwhile we can send one of the electrical crews to three eighty three and brooks s: T152: mm hm u u: T153: and that'll take another hour and a half meanwhile it'll take two more hours for the other for the the two road crews we just sent to to finish off at elmwood and thurston so we should have everything done it looks like in four hours s: T154: + okay + u: T155: + so + that's good s: T156: + + u: T157: + can + you + can + you go over the the thing + for me again + s s: T158: + i + + yeah in one + minute i have to clarify at the end here you said sending an electrical crew from thirty one and three ninety u u: T159: oh we + have we have two othe + w other we have the two other electrical + crews actually too + s: T160: + oh i'm sorry from th + + right right + u u u: T161: so um if they're not done yet at thirty one and three ninety we can send + one of our + reserve crews s s: T162: + right + right okay okay and that was going to f um u u: T163: to um three eighty three and brooks s: T164: three eighty three and brooks + right + u u: T165: + but that has to + wait until the road crew is + initially done + s: T166: + right + u: T167: okay s s: T168: okay i think i have this down okay what we're going to do is we're going to start out we're going to send the digging crew we're going to send the road crew from r g e up to elmwood bridge then we're going to send the road crew from downtown to four ninety and the inner loop uh while they're working on that we can get the emergency generator from strong taken over where oxygen is needed at three eighty three past two fifty two a u: T169: mm hm s s: T170: um we can also then get an electrical crew by side roads out to um thirty one and three ninety um where they're going to work on turning back on the power estimate it's going to take about two hours to do that we should then be able to get an ambulance from strong over to um east and main avenue to take care of the uh person there with pneumonia u: T171: right s s: T172: we're going to send uh the airport road crew to three eighty three and brooks it's going to take them about two hours there to uh deal with the um the road situation there u: T173: mm + hm + s s: T174: + we also + have a line down there um after about an hour we should be able to send the road crew that was initially at elmwood bridge over to thurston and uh after another hour we should be able to send the road crew that was at four ninety and the inner loop over to elmwood um yeah to actually work on the road now that the digging should be done by that time and then lastly we can get some electrical crews up to um three eighty three and brooks u u: T175: yeah don't forget the um the road crew from three eighty three and brooks needs to go to thurston as soon as it's done with three eighty three and brooks + + s s: T176: + + right okay yeah i did have that road crew three from okay got you so they're going to go at first to elmwood then they're going to go to thurston and then they're going to go to brooks u u: T177: no no no the digging crew goes from elmwood to thurstro + to thurston + s: T178: + okay + got you + okay yes + u u: T179: + um the airport road + crew goes from brooks + to + to um e elmwood s: T180: + oh got you okay + u u: T181: no thurston sorry and the the the other crew goes from from um four ninety + to + to elmwood s: T182: + right + u u: T183: the brooks crew ends up going to thurston and the s: T184: got you okay u: T185: okay s s: T186: mm hm okay we have an injured person between brooks and howard that needs to get to the hospital as soon as possible um right now our only ambulance was uh dispatched to strong and east main um okay the nearest hospital um i need to see if we can get a problem okay thirty three a okay i don't know is if we have a passage problem there should be ways to get there u u u: T187: it seems like we can go str to um the alternate hospital i don't have an ambulance for it though s: T188: right u u u: T189: um so it looks like to get from from howard and brooks to to rochester general we're going to have to go around s s: T190: + + right + we got a problem on thurston + u: T191: um in fact s: T192: yep u u u: T193: we can send that same ambulance um since they have capacity for two + + two stretchers + + um we can send that same ambulance s: T194: + right + + right + u u u: T195: after they pick up the um the the pneumonia person they can go straight down thirty three a to howard and brooks and then then go back around the um this do bo go back up thirty three a it looks like is the only way and um actually actually it looks like brooks from brooks yeah that's going to be the only way thirty three a to um the inner loop go around the north side of the inner loop to the side streets to get back to ros rochester general so they can they can be providing emergency treatment s s: T196: okay so that hospital can deal with both as long as they use thirty three a + as the the + route u: T197: + yeah + s s s: T198: okay so we'll want to notify the ambulance um to go from main and east to brooks and howard via thirty three a okay + + u: T199: + + yeah okay s: T200: yep u: T201: great